Shipping Policy
Shipping Policy
Product category: Jewelry. This website sells jewelry, including fashion jewelry and jewelry accessories.
This Shipping Policy explains how LILIANG.INC processes and delivers jewelry orders placed on https://luxerepz.com/.
Last updated: August 29, 2026
1. Order Processing
Jewelry orders are typically processed within 1 to 3 business days after payment is confirmed. Orders are not dispatched on weekends or public holidays. During peak periods, processing may take longer. We will contact you if there is a material delay.
2. Delivery Times
Estimated delivery after dispatch:
- United States: about 5 to 7 days.
- Other countries: about 7 to 14 days.
These windows are estimates, not guarantees. Carrier delays, weather, and customs inspection can add time. Jewelry is packed in protective packaging to reduce damage in transit.
3. Shipping Costs
Shipping charges, if any, are calculated at checkout based on destination and method. The amount due is shown before you pay.
4. Tracking
When your jewelry ships, we send tracking information by email or WhatsApp when the carrier provides a number. Tracking may take up to 48 hours to become active.
5. Customs and Duties
We aim to deliver jewelry without unexpected customs charges for the customer. If a shipment is held, we will help you follow up with the carrier. Delivery time can still vary by country.
6. Addresses
Please enter a complete and accurate shipping address. We are not responsible for jewelry sent to an address you entered incorrectly. If a package is returned because of an address error, extra shipping fees may apply to resend it.
7. Lost or Delayed Packages
If jewelry is significantly delayed or appears lost, contact us with your order number. We will work with the carrier to locate the shipment or arrange a replacement or refund where appropriate.
8. Contact
Company: LILIANG.INC
Address: 298 1st Ave, New York, NY 10009, USA
Email: mankji2021@gmail.com
WhatsApp: +86 19373398274
Website: https://luxerepz.com/